CoursesBusinessManagement / Fundamentals of supply chain management / Volume 10Volume 10 4 Lecture1.1 37- Voice of Customer (VoC) information Sources / Kano Analysis Copy 05 min Lecture1.2 38- Kano model – tool Copy 05 min Lecture1.3 39- Kano Model Key Principles Copy 05 min Lecture1.4 40- VoC Tools_ Quality Function Deployment ‘QFD’ / Customers Dictate Technical Specs Copy 05 min This content is protected, please login and enroll course to view this content! Prev 39- Kano Model Key Principles Copy Leave A Reply Cancel replyYour email address will not be published. Required fields are marked *